E-Business b2b
The e-business concept was first introduced by IBM in 1997. According to the company, E-business is the basic function of business with the help of internet technology.
Today, most businesses are thinking of e-business ideas to adapt and survive in the new business environment and culture. A business that is run using electronic devices or uses Internet technology to increase production and profits is called e-business.
E-business is the practice of conducting e-business using computers and other electronic technologies. It can also be called Internet Business. E-business includes the use of electronic technology to purchase and sell goods or services, customer service transactions, production system control, exchange of information between business parties from any part of the world through collaborators, marketing process control, etc.
The e-business system uses electronic technology to perform these tasks. Electronic technology used in e-business is software, mobile, computer, internet, intranet, extranet or a combination thereof. E-business can reach a wide range of products or services. Part of e-business is e-commerce, e-marketing, e-retailing etc.
Therefore, the use of electronic technology ranges from the production of goods or services to the final consumer. E-business is the sum of all the activities including exchange of information, buying and selling, marketing till it arrives.
Features of E-Business
E-business possesses some basic and distinctive features from the current conventional business. The features of e-business are mentioned below:
1. Electronic technology based business: E-business does not usually use traditional media in business. It uses a variety of electronic media, including the Internet, to conduct business.
2. Use of website: Significant feature of e-business is website based service. To run an e-business independently you must have your own website.
3. Operating at any place: E-business can be business without office and shop. It can be operated from anywhere via computer and internet connection.
4. Maximum service: There is no operating time for e-business. It can provide uninterrupted 24 hour service. In terms of services, e-business is more powerful than traditional business.
5. World wide operation: E-business has conquered geographical independence. Using e-commerce and e-marketing strategies, e-business has spread across the borders of the country. So e-business is a system that operates worldwide.
6. Perform quickly: Through e-business, traders can collect raw materials very quickly and keep the production system running. On the other hand, customers can quickly order goods and services. This saves time for both buyer and seller.
7. Direct communication: In e-business system, consumers can communicate directly with the manufacturer or supplier. It does not require any kind of mediator. Online business also achieves consumer satisfaction by providing individual services to consumers.
8. Easy process: E-business makes business easier. The same strategy can be applied when needed. It is difficult and expensive to change the process of traditional business. But in e-business it is much easier. That's why e-business can provide global services over time.
Therefore, it can be said that due to the mentioned features, e-business is a different method from the traditional business method. Having these features is essential to be an e-business.
Methods of E-business
The process of turning the world into an online market has been going on for a long time. As a result, the international market is now being managed online, easily across geographical boundaries. With the impact of e-business, the geographical area of the world has become more technologically advanced. E-business can be at different stages, which are discussed below:
1. Business to Business or B2B: The B2B model of e-business refers to the relationship between two business parties and the buying and selling of products. Here both parties complete business transactions and communication electronically. In this case, the consumer is not involved in buying and selling the product. Business parties are on both sides. Its transaction, ordering, transportation, distribution, warehousing is done electronically. About 80% of the world's businesses are covered by B2B business.
2. Business to Consumer or B2C: The B2C model of e-business is a system like e-retailing or retail business. Here merchants sell goods or services directly to consumers. Any person or consumer may purchase goods or services directly from the merchant or supplier's website without any intermediary. amazon.com is a website that helps in such cases.
3. Consumer to Consumer or C2C: In the C2C model, a consumer is seen buying and selling products directly with another consumer through the Internet. In this case no other party is required for the transaction. Many websites like ebay.com help in this regard.
4. Consumer to Business (C2B): The electronic business system in which merchants buy products from consumers is called C2B method. In the C2B model, a person sends details of their products and services over the Internet. Different business organizations buy the product or service according to their choice. Monster.com, odesk.com are the websites used in this case.
5. Business Partners to Business Partners or P2P: An e-business P2P method of e-business when a business partner buys or sells or transacts with another business organization electronically. Large scale businesses find many collaborating partners for their own benefit. Examples of such associates or partners are suppliers of goods, service providers or users of by-products.
6. Government to Government or G2G: In this type of business, the government of one country uses electronic means with the government of another country. If Bangladesh government buys oil from Kuwait government then this transaction will be called G2G.
7. Government to Consumer or G2C: In this type of business the government is directly connected to the consumer or citizens through information technology. Such as: paying revenue to the government electronically, taking health care through call center etc.
8. Government to Business or G2B: In this type of business system, one side is the government and the other side is the business organisation. For example: a ministry gives online notification for purchase of office equipment. Suppliers submit tenders online. The government conducts transactions electronically with selected suppliers.
9. M-commerce: M-commerce (Mobile commerce) is the act of buying and selling goods or services through the use of wireless technology or mobile phone technology.